Logistics and Supply Chain Management

Code

BUSI3017

School

Business

Level

3

Credits

10

Semesters

Spring UK

Summary

The module provides an introduction to logistics and supply chain management (LSCM). As such, the module provides an overview of the role of LSCM strategies in enhancing a business's competitive advantage; the dynamics of relationships among business partners in delivering exceptional customer satisfaction; the support provided to operational activities; the intricacies of international supply chain networks and transportation; the application of lean and digital supply chain in VUCA environment. The module is taught by reference to academic literature and management practice.

Target Students

Part I and II Business School or Engineering School undergraduate students. Also available to Exchange students.

Classes

• One 1-hour seminar
• One 2-hour lecture

This module is taught through a combination of seminars and lectures.

Assessment

• 100% Exam (2-hour): In-person examination.

Assessed by end of spring semester

Educational Aims

Learning Outcomes

Knowledge and understanding:

This module develops a knowledge and understanding of:
•    The dynamic and changing nature of business and the consideration of the future of organisations within the global business environment, including the management of risk.
•    The development, access and operation of markets for resources, goods and services.
•    The management of customer expectations, relationships and development of service excellence.
•    The use of information systems for planning, control, and decision making.
•    The management of resources.
•    The management of the supply chain, including global networks.
•    The management of logistics, including international aspects.
•    The management of outsourcing.
•    The management of digital technologies and their impact upon organisations.
•    The need for individuals and organisations to manage responsibly and sustainably and behave ethically in relation to social, cultural, economic and environmental issues.

Intellectual skills:

This module develops:
•    The ability to analyse facts and circumstances to determine the cause of a problem and identifying and selecting appropriate solutions.
•    The ability to analyse and evaluate a range of business data, sources of information and appropriate methodologies, which includes the need for strong digital literacy, and to use that research for evidence-based decision-making.
•    Conceptual and critical thinking, analysis, synthesis and evaluation.

Professional practical skills:

This module develops:
•    Commercial acumen based on an awareness of the key drivers for business success, causes of failure and the importance of providing customer satisfaction and building customer loyalty.
•    The ability to act entrepreneurially to generate, develop and communicate ideas, manage and exploit intellectual property, gain support and deliver successful outcomes.

Transferable (key) skills:

This module develops:
•    Communication and listening including the ability to produce clear, structured business communications in a variety of media.
•    Ability to work collaboratively both internally and with external customers and an awareness of mutual interdependence.
•    Self-management and a readiness to accept responsibility and flexibility, to be resilient, self-starting and appropriately assertive, to plan, organise and manage time.
•    Ability to work with people from a range of cultures.
•    Building and maintaining relationships.

Conveners

• Maria Ciano